Note : There might be mild colour variation in the panchagajam set due to colour reproduction in camera and screen.
Return Policy
Domestic Orders:
An order is eligible forreturnwithin 3 days from the date of delivery.
Return / Cancellation is not accepted for orders with custom tailoring including fall & edging services.
Customers can initiate areturnrequest on the following circumstances
Return Reason
Resolution
Item is damage / defective
Refund / Gift Card
Incorrect item delivered
Refund / Gift Card
Colour different from description
Gift card
I do not like this material
Gift card
Customer has to raise areturnrequest by sending an email tosupport@prashantisarees.inwith the order details & thereturnreason. Incase of damaged / incorrect item a photograph of the product, the price tag & the packing cover which got delivered is mandatory.
Our support team will analyse thereturnrequest and approve the same.
Once areturnis approved, the item has to be packed & shipped to the below address.ATTN: Mr. Karthik Prabhakaran, Prashanti Sarees, D-8/2, TVK INDUSTRIAL ESTATE, GUINDY CHENNAI - 600032 | PH - +91 99625 05459
The products must bereturnedin it's original condition, unaltered and unused. The price tag ( and the silk mark tag if applicable ) has to be present. The saree folding has to be intact.
Reverse pick up is available for damaged / defective items / incorrect item for selected Pin codes.
Onward & Return logistic cost of Rs. 75/- for each item will be charged on free shipping orders.
Refund / gift card will be issued after receiving the item and approved by our quality assurance team. Refund amount/ Gift card will include only the cost of product. Any other cost incurred for the order by the company/ customer will not be refunded.
All the refunds will be credited to the same payment mode through which the order was paid. The refund might take 7 to 10 working days to credit from the date of initiation.
USA Orders:
An order is eligible forreturnwithin 3 days from the date of delivery
Return / Cancellation is not acceptedfor orders with custom tailoring including fall & edging services.
Customers can initiate areturnrequest on the following circumstances
Return Reason
Resolution
Item is damage / defective
Refund / Gift Card
Incorrect item delivered
Refund / Gift Card
Customer has to raise areturnrequest by sending an email tosupport@prashantisarees.inwith the order details & thereturnreason. Incase of damaged / incorrect item a photograph of the product, the price tag & the packing cover which got delivered is mandatory.
Our support team will analyse thereturnrequest and approve the same.
Once areturnis approved, the item has to be packed & shipped to the address which will be given on approval.
The products must bereturnedin its original condition, unaltered and unused. The price tag ( and the silk mark tag if applicable ) has to be present. The saree folding has to be intact.
Refund / gift card will be issued after receiving the item and approved by our quality assurance team. Refund amount/ Gift card will include only the cost of product. Any other cost incurred for the order by the company/ customer will not be refunded.
All the refunds will be credited to the same payment mode through which the order was paid. The refund might take 7 to 10 working days to credit from the date of initiation.
Rest of USA & INDIA - Orders:
We do not accept returns for orders from countries outside India & USA.