Venkatagiri silk saree bottle green and red with silver zari woven buttas and long floral design silver zari woven border

1. An order is eligible for return within 3 days from the date of delivery
2. Return / Cancellation is not accepted for orders with custom tailoring including fall & edging services. 
3. Customers can initiate a return request on the following circumstances  

   Return Reason	Resolution
   Item is damage / defective	Refund / Gift Card
   Incorrect item delivered	Refund / Gift Card

4. Customer has to raise a return request by sending an email to support@prashantisarees.in with the order details & the return reason. Incase of damaged / incorrect item a photograph of the product, the price tag & the packing cover which got delivered is mandatory.
5. Our support team will analyse the return request and approve the same. 
6. Once a return is approved, the item has to be packed & shipped to the address which will be given on approval.
7. The products must be returned in its original condition, unaltered and unused. The price tag ( and the silk mark tag if applicable ) has to be present. The saree folding has to be intact.
8. Refund / gift card will be issued after receiving the item and approved by our quality assurance team. Refund amount/ Gift card will include only the cost of product. Any other cost incurred for the order by the company/ customer will not be refunded.
9. All the refunds will be credited to the same payment mode through which the order was paid. The refund might take 7 to 10 working days to credit from the date of initiation.

Rest of USA & INDIA - Orders:

We do not accept returns for orders from countries outside India & USA.